FAQs

What children's classes and clubs do you run?
We run a term-time programme, the Creative Textile Academy, plus holiday clubs during half-term.

What ages are they for?
All our kids' classes are for ages 8 to 12.

Does my child need any experience?
Not at all. Our teachers are professional textile designers who start every child at their own level, from complete beginners to young makers who already knit or sew.

How much do they cost and how long do they run?
The Creative Textile Academy is £250 per term of 10 weeks. Every material and tool is included.

Do I need to stay with my child?
No. Children aged 8 and over can be left with us for the session; please collect them on time.

Do you run classes for home-educated children?
We have in the past, and may again depending on demand (a minimum number of bookings per term). Get in touch if you're interested.

What should my child wear or bring?
Clothes that don't mind a bit of fluff or dye, and a water bottle. We provide everything else. Please tell us about any allergies, medical or additional needs when you book.

Can my child have a birthday party at the studio?
Yes! We offer 2-hour guided punch needle birthday parties for ages 8 and over, from £35 per child. Every child takes their finished piece home, a Fulham Textile Studio punch needle kit is available as an optional add-on, and we handle set-up and clean-up. See Private & Group Events below to enquire.

What if my child misses a session?
Missed club sessions can't be refunded.

Which workshops do you run?
Rug Tufting (3.5 hours, £120), Wake Up and Weave (£65), Beanie There Done That! (£65), and The Cookie Loop, a fortnightly knitting and crochet club with Panela Bakery (£10). Dates are on each workshop's page.

I've never done this before. Is that OK?
Completely. All our workshops are designed for beginners, and we'll show you everything from scratch. If you already have some experience, we'll help you push your project further.

Is everything included?
Yes. All materials, tools and equipment are included, and you take home what you make.

What do I need to prepare for Rug Tufting?
Choose a design and send it to us at least 48 hours before your workshop, so we can check it works and have it ready on your frame. You'll tuft a 40 × 40 cm piece using a tufting gun and our 90+ colours of yarn.

What's The Cookie Loop?
An informal knitting and crochet get-together every other Monday, 7:30–9pm, with cookies from Panela Bakery. It isn't a taught class, but we're on hand if you get stuck. All skill levels welcome.

What should I wear?
Comfortable clothes you don't mind getting fluff on. For tufting, avoid loose sleeves and dangly jewellery, and tie back long hair.

Can I bring food or drinks?
For our morning workshops you're welcome to bring your own coffee and pastries. Alcohol is only allowed at private events, by arrangement.

Is there a minimum age?
Adult workshops are for ages 16 and over. Teenagers aged 13–15 are welcome at our tufting workshops with a booking responsible adult, and Beanie There Done That! is open to children aged 10–15 with a booking adult.

Can I change my date or send a friend instead?
You can move your booking to another date up to 7 days before the session, subject to availability, and transfer your place to someone else at any time before it starts. Bookings aren't refundable; see our Returns & Refunds Policy.

Is the studio accessible?
There are quite a few steps up to the studio, so please get in touch before booking if steps are difficult for you. We have two toilets and seating throughout. Let us know about any access needs when you book and we'll do our best to help.

Can we book the studio for a private event?
Yes. We host birthdays, friends' get-togethers, family meet-ups, corporate groups and team-building days. Choose rug tufting, weaving, beanie knitting or a kids' party, and we'll build the event around your group.

How do I book?
Fill in the Private Events form with the occasion, age group and activity you'd like. It isn't a booking: we'll check availability, suggest what will work best, and come back to you with a tailored plan and price.

How many people can you host?
Groups of 6 to 20 people. For larger groups, get in touch and we'll see what's possible.

How much does a private event cost?
It depends on the activity, group size and extras, so we'll quote you after your enquiry.

Do you do corporate team-building?
Yes. Our workshops are a refreshing alternative to the usual office outing: everyone works side by side and leaves with something they've made. We can invoice your company.

Which machines can I hire in the studio?
Brother KH260 (chunky), KH881, KH891 and KH950i knitting machines at £25 a day, our AVL Compu-Dobby loom at £40 a day, and a Juki DDL-8700 industrial sewing machine at £30 a day.

When can I book?
Any day of the week. Hire runs 10am–5pm Monday to Friday and 11am–4pm on Saturdays and Sundays.

Do I need experience?
Yes. Studio hire is for students, professionals and hobbyists who already know how to use the machine they book. If you're new to a machine, start with one of our workshops.

What do I need to bring?
Your own yarn, thread and project materials. You can also buy yarn in the studio on the day.

Can I hire a machine for a longer project?
Yes. Book several days in a row, or get in touch for a project that needs a longer stretch. We're always happy to talk about a deal.

Can I hire tufting equipment to take home?
Yes. You can hire a tufting gun, a frame, or both, for one day, a weekend or 7 days (from £15). Take-home hire is for people who've tufted before or done one of our workshops. A weekend runs from collection after 12pm on Friday to return before 12pm on Monday.

Is take-home equipment posted?
No, it's collected from and returned to the studio, unless we've arranged otherwise in advance.

What if I need to cancel?
You can cancel or rebook studio hire free of charge up to 48 hours before it starts, and take-home hire up to 48 hours before collection. After that, the booking can't be refunded.

Where do you deliver, and how much does it cost?
UK delivery is £5.99, or free on orders of £50 and over. We also ship to the EU for £14.99 and to selected countries worldwide for £23.99. See our Delivery Policy for the full list and timings.

How long will my order take?
We pack orders within 1–3 working days. UK delivery then takes 2–5 working days, the EU 7–14, and the rest of the world 10–20.

Will I pay customs charges on international orders?
You may. Import duties, VAT and carrier handling fees are set by your country, aren't included in our prices, and are paid on arrival. Since Brexit this applies to EU orders too.

Can I collect my order instead?
Yes. Choose free collection at checkout and we'll email you when it's ready, usually within 1 working day.

Can I return something?
Yes. You can return unused goods within 14 days of receiving them. Cut-to-length cloth, custom items, opened dyes and gift cards can't be returned unless they're faulty. See our Returns & Refunds Policy.

Which yarn should I use for tufting?
Our Acrylic 8-Ply on 400 g cones is the yarn we use in our own workshops and comes in 90 colours. For a woollier texture, try our New Zealand Wool 3-Ply on 500 g cones.

Will the colours look the same as on screen?
We photograph every colour, but screens vary and natural yarns change slightly from batch to batch. If you're matching colours for a big project, buy everything at once, or visit the studio to see them in person.

What are your Palettes?
Curated five-colour yarn sets inspired by iconic artworks, available in New Zealand wool or 8-ply acrylic: an easy way to start a project with a colour scheme that works.

Do you take commissions?
Yes, for custom rugs and textile pieces. We'll agree the design, price and timeline with you first, then take 50% upfront and 50% on delivery.

What can gift cards be used for?
Anything we sell: yarn, materials, workshops and machine hire, online or in the studio. They come in values from £25 to £250.

How long are gift cards valid?
12 months from the date of purchase.

How do I use one?
Online, enter your code at checkout. In the studio, show us the code when you pay.

Where are you?
Fulham Textile Studio, 2 Argon Mews, London SW6 1BJ, a minute's walk from Fulham Broadway station (District line).

When is the studio open?
Tuesday to Saturday, 10am–5pm. Workshops and machine hire also run outside these hours, so check each booking for times.

Can I come in to browse yarn?
Yes, our yarn room is open during studio hours, and we're happy to help you choose.

How can I contact you?
Email studio@fulhamtextilestudio.com or call +44 (0)7828 122301.